Upcoming webinar: AI-driven Next Best Action in the Customer Journey

We're thrilled to announce that our managing partner, Nick Nickolovski, will be a featured speaker at the upcoming SME Banking Club's webinar on February 27th.

Nick will lead a captivating discussion on the evolving landscape of AI-driven decision-making in banking, titled "AI-driven Next Best Action in the Customer Journey." In this webinar, he will delve into the practical implications of Artificial Intelligence on personalized interactions within the financial industry.

According to Accenture's research report “Top 10 banking trends for 2024” the rise of Generative AI is expected to bring substantial benefits to banks, including projected productivity gains of 20-30% and a 6% increase in revenue. To capitalise on these advantages, banks are urged to prioritise meaningful customer interactions through a combination of both generative and traditional AI, particularly in personalised pricing.

Explore the impact of AI on decision-making in banking further through the webinar, where our expert Nick Nickolovski delves into practical implications, strategies, enhanced customer experiences, and innovation for customer loyalty.

 

Who Should Attend?

This webinar is tailored for professionals in the banking and financial sector seeking valuable insights into the transformative potential of AI.

 

How to Register

Don't miss out on this enlightening webinar! Mark your calendars for February 27th at 3 pm CET and secure your spot by registering here.

Stay ahead of the curve and gain invaluable insights into the future of banking with our expert-led webinar. We look forward to seeing you there!